Privacy Policy

Last updated: November 30, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Free Privacy Policy Generator.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Naturally Organized & Clean, 850 11 St SW, Calgary, AB T2P 1P6.

  • Country refers to: Alberta, Canada

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Website refers to Naturally Organized & Clean, accessible from https://naturallyorganizedcleaning.ca/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Type of service requested
  • Square footage of property
  • Number of bathrooms
  • Presence of children in the home
  • Pet information
  • Basement development status
  • Additional notes and special requirements

Use of Your Personal Data

The Company uses Personal Data for the following purposes:

  • To provide cleaning services: To understand your cleaning needs, property details, and service requirements for delivering quality cleaning services.
  • To communicate with you: To contact you regarding:
  • • Quote requests and service inquiries

    • Scheduling and confirming appointments

    • Service details and updates

    • Service completion and feedback

  • To manage your services: To maintain records of your cleaning preferences, property details, and special requirements for consistent service delivery.

We may share Your personal information in the following situations:

  • With Cleaning Staff: To provide cleaning services at your property.
  • Legal Requirements: When required by law or legal process.
  • With Your Consent: With your explicit permission.

Retention and Deletion of Your Personal Data

We retain your personal information for the following purposes:

  • To maintain records of services provided
  • To communicate about future cleaning services
  • To comply with legal and tax requirements

You can request access to, correction, or deletion of your personal information by contacting us at naturallyoc@outlook.com.

Legal Requirements

We may need to disclose your personal information in the following circumstances:

  • To comply with legal obligations
  • To respond to lawful requests by public authorities
  • To protect our legal rights and property
  • To prevent fraud or verify identity

Security of Your Personal Data

We take appropriate measures to protect your personal information. This includes securing our systems and limiting access to your data only to staff members who need it to provide cleaning services. While we implement security measures, no method of transmission over the Internet is 100% secure.

Changes to this Privacy Policy

We may update this Privacy Policy as our services evolve. Any changes will be posted on this page with an updated revision date. Significant changes will be communicated directly to our clients via email.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: